Terms & Conditions

Effective Date: May 15, 2026

Welcome to the website of True Haven Liquidation Services LLC dba True Haven Estate Sales (“True Haven,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website and any information, forms, pages, links, content, or features available through it.

By using this website, you agree to these Terms. If you do not agree, please do not use this website.

Website Purpose

This website is provided for general informational purposes and to allow visitors to learn about True Haven Estate Sales, request information, view service information, and contact us about estate sale, downsizing, business liquidation, and cleanout coordination services.

The information on this website is not intended to create a contract, guarantee service availability, or provide legal, financial, tax, insurance, appraisal, or professional advice.

Services Described on This Website

True Haven Estate Sales may provide information about services such as:

• Estate sales
• Downsizing support
• Business liquidation services
• Sale preparation and organization
• Cleanout coordination
• Consultation and planning

Service availability may vary depending on the property, location, timeline, scope of work, staffing, and whether True Haven determines the project is a good fit.

Submitting a contact form, calling us, or requesting a consultation does not guarantee that True Haven will accept or perform services for a particular project.

Any actual services provided by True Haven will be governed by a separate written agreement signed by the appropriate parties. If there is any conflict between these website Terms and a signed service agreement, the signed service agreement will control.

Consultation Requests and Contact Forms

When you submit a form or contact us through the website, you agree that the information you provide is accurate to the best of your knowledge.

By submitting a form, you authorize True Haven to contact you by phone, text, email, or other reasonable means regarding your inquiry. Message and data rates may apply for text messages. You may ask us to stop texting you by replying “STOP” or by contacting us through the website.

Submitting a form does not create a client relationship, service agreement, fiduciary relationship, agency relationship, or obligation for True Haven to provide services.

No Guarantee of Results

True Haven may provide information about estate sales, liquidation, downsizing, sale preparation, cleanout coordination, or related services. However, we do not guarantee any specific sale result, buyer turnout, item value, gross sale amount, net proceeds, timeline, or outcome.

Sale results can vary based on many factors, including market demand, item condition, location, weather, timing, buyer attendance, advertising response, access, property condition, and other circumstances outside our control.

Upcoming Sales and Sale Information

Our website may include links to upcoming estate sales, business liquidation sales, or related events listed on third-party platforms such as EstateSales.org, EstateSales.net, social media platforms, or similar websites.

Sale dates, times, locations, item availability, photos, pricing, accepted payment methods, entry procedures, pickup requirements, shopper rules, and other sale details may be posted on those third-party listing platforms and may change without notice.

Photos, descriptions, and item information are provided for general reference only. Items shown online may be withdrawn, sold, unavailable, priced differently, bundled, changed, or removed at any time.

Visitors and shoppers are responsible for reviewing the specific sale details posted for each sale and complying with the rules, parking instructions, pickup requirements, payment terms, and property restrictions listed for that sale.

Third-Party Websites and Platforms

Our website may link to third-party websites or platforms, including estate sale listing websites, social media platforms, map services, email newsletter platforms, payment providers, advertising platforms, or other external resources.

These third-party websites are not controlled by True Haven. We are not responsible for their content, accuracy, availability, privacy practices, terms, accessibility, or policies. Your use of third-party websites is subject to their own terms and conditions.

Website Content

The text, design, layout, graphics, logos, photographs, images, videos, icons, and other content on this website are owned by True Haven, licensed to True Haven, or used with permission unless otherwise stated.

You may view and use the website for personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, publish, display, sell, or use website content for commercial purposes without prior written permission from True Haven.

Photos and Sale Images

Our website and linked sale listings may include photographs or videos from actual client homes, estate sales, business liquidation sales, or sale preparation activities. These images may be used with permission, under applicable service agreements, or as otherwise permitted.

Images are provided for general informational, marketing, and sale promotion purposes. We make reasonable efforts to present images respectfully and avoid displaying sensitive personal information when practical.

Photos may show items, rooms, displays, or sale setups as they appeared at a particular time. The presence of an item in a photo does not guarantee that the item will remain available, be offered for sale, or be sold at a particular price.

Trademarks and Branding

The names True Haven Estate Sales, True Haven Liquidation Services LLC, related logos, taglines, graphics, and brand elements may be trademarks, trade names, service marks, or protected brand assets of True Haven.

You may not use our name, logos, branding, or similar marks in a way that suggests affiliation, endorsement, sponsorship, or approval without written permission.

User Conduct

You agree not to use this website to:

• Submit false, misleading, or fraudulent information
• Interfere with the operation or security of the website
• Attempt to gain unauthorized access to website systems or data
• Upload or transmit malicious code, spam, or harmful content
• Harass, threaten, or abuse others
• Violate applicable laws or regulations
• Copy, scrape, or misuse website content

We reserve the right to restrict or block access to the website if we believe a visitor has violated these Terms or is using the website in a harmful or improper way.

No Professional Advice

Information on this website is for general informational purposes only. It should not be relied upon as legal, tax, financial, insurance, appraisal, accounting, real estate, or other professional advice.

You should consult the appropriate professional advisor for advice related to your specific situation, estate, property, assets, legal obligations, insurance coverage, tax matters, or fiduciary duties.

Accuracy of Information

We try to keep the information on this website accurate and up to date. However, we do not guarantee that all website content is complete, current, error-free, or suitable for every situation.

We may update, change, remove, or correct website content at any time without notice.

Website Availability

We make reasonable efforts to keep the website available and functioning properly. However, we do not guarantee uninterrupted access, error-free operation, or that the website will always be secure or free from technical issues.

We may suspend, update, maintain, or modify the website at any time.

Limitation of Liability

To the fullest extent permitted by law, True Haven and its owners, managers, employees, contractors, agents, and representatives will not be liable for any damages arising from or related to your use of this website, inability to use the website, reliance on website information, third-party links, technical issues, or unauthorized access to website data.

This limitation applies to direct, indirect, incidental, consequential, special, punitive, or other damages, even if we have been advised of the possibility of such damages.

Indemnification

You agree to defend, indemnify, and hold harmless True Haven, its owners, managers, employees, contractors, agents, and representatives from any claims, damages, liabilities, losses, costs, or expenses arising from your use of the website, violation of these Terms, misuse of website content, or violation of applicable law.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect information submitted through the website.

Please review our Privacy Policy for more information.

Accessibility

True Haven is committed to making our website accessible and usable for visitors. Please review our Accessibility Statement for more information about our accessibility efforts and how to request assistance.

Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Contact Us

If you have questions about these Terms & Conditions, please contact us:

True Haven Liquidation Services LLC dba True Haven Estate Sales
Phone: (714) 253-4072
Mailing Address: 3420 Bristol St., Suite 600, Costa Mesa, CA 92626
Website Contact Form: Please use the contact form on our website.